Shipping & Returns

Last updated: [Placeholder — add date when policy is finalized]

Shipping

[Placeholder — delivery areas, carriers, estimated timelines and shipping costs.]

Order tracking

[Placeholder — how customers receive tracking information.]

Returns and exchanges

[Placeholder — return window, condition requirements, and process for initiating a return.]

Damaged or incorrect items

[Placeholder — process for reporting damaged/incorrect orders, ideally within a defined number of days of delivery.]

Refunds

[Placeholder — refund method and expected processing time.]

This page is a structural placeholder. Replace all bracketed sections with House of Irae's actual, legally reviewed policy before publishing.